customer

United Airlines Apologizes to Woman Who Claims Crew Asked Her to Remove Son's Ventilator

9 days ago

United Airlines has publicly apologized to a woman who reported that the crew forced her to remove a ventilator necessary for her son during a flight. The incident occurred on board a flight where the family was trying to spend time together but unexpectedly faced refusal of assistance from the airline staff.

Ford's Botched Software Recalls Raise Concerns

13 days ago

Ford Motor Company has found itself facing serious issues after discovering that it mishandled software recalls for its vehicles. This became clear following an investigation that revealed many customers were left uninformed about necessary fixes, which could potentially lead to injuries or even accidents.

Audi's Tariff Troubles: How New Prices Affect Consumers

15 days ago

Audi, the renowned German car manufacturer, recently faced criticism regarding its new pricing structure for services, which could significantly impact customers' wallets. The company has announced the introduction of a new tariff called "Audi Pass," which allows car owners to use a range of features and services, including access to paid charging stations and subscription services. However, these changes have been accompanied by a sharp increase in prices, causing dissatisfaction among consumers.

Jaguar Admits Losing Most Current Customers: What Does This Mean for the Brand?

24 days ago

In a recent interview, Jaguar executives openly acknowledged that the brand is losing a significant portion of its existing customers. This admission raises numerous questions about the company's future and its strategy in a rapidly changing automotive market.

Chipotle's Strategy to Mitigate Trump Tariff Costs Revealed by CEO

1 month ago

In a recent interview, Brian Niccol, the CEO of the fast-food chain Chipotle Mexican Grill, elaborated on how the company is managing the financial implications of tariffs imposed by the Trump administration on imported goods. These measures, primarily targeting trade with China, have significantly impacted the cost of certain ingredients and other items used in Chipotle's restaurants.

Investment Research Data Breach Exposes 12 Million Customers

1 month ago

Recently, a significant security breach occurred involving a major investment research platform. Information about more than 12 million customers was inadvertently disclosed due to a system failure. The data included personal information such as names, email addresses, financial information, and other identifiable details that were available to third parties for several days before the incident was detected and resolved.

Massive Data Leak Exposes 14 Million Customer Shipping Records

1 month ago

A recent cyber incident has disclosed a significant amount of data regarding shipping logistics, compromising 14 million customer records. The data leak occurred at one of the world's largest logistics companies, prompting a wave of outrage among users and data security experts.

Aston Martin Admits Some Customers Dislike EVs

2 months ago

Recently, Aston Martin's CEO, Lawrence Stroll, revealed that the company's upcoming transition to electric vehicles has sparked mixed reactions among customers. Despite the growing popularity of EVs, some loyal customers of the brand are openly expressing their dissatisfaction with this new trend. Stroll noted that these customers would prefer the company to maintain traditional gasoline models that they have come to associate with Aston Martin's unique identity.

Mercedes-Benz Admits Losing Customers After Dropping V8

3 months ago

In a recent interview, Mercedes-Benz CEO Ola Källenius stated that the company has indeed lost some of its customers after deciding to phase out V8 engines, particularly considering the growing demand for electric vehicles and more eco-friendly solutions. According to him, the transition to new technologies and platforms for innovative cars has proven to be challenging for the company.

Cyber Threat: Data Breach Affects Over 56 Million Fashion Retailer Customers

4 months ago

A recent cyber attack has revealed serious vulnerabilities in the security system of a major fashion retailer, resulting in over 56 million customers' information being hacked and accessible to criminals. Reports indicate that the data breach occurred due to adverse impacts on security associated with the prolonged unavailability of the service, leading to partnerships with unethical hackers.