European Data Centers Face Disappointing Clean Power Auction
A recent auction aimed at distributing renewable energy for European data centers has not met expectations, leaving operators uncertain about their future energy needs. Despite the rising demand for data center power, the auction results indicated that access to clean energy at reasonable prices remains a significant challenge in the region.
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Yondr Seeks Private Loan for Its Expansion in Malaysia
Data center company Yondr has announced its intention to secure a private loan to fund its expansion in Malaysia. This decision marks a strategic move for the company, aiming to increase its capacity and enhance service quality in one of the fastest-growing markets in Southeast Asia.
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Indian Luxury Homebuilder Expands into Data Centers Amid AI Boom
A leading Indian luxury homebuilder has announced plans to enter the data center market. This decision is driven by the growing demand for data storage and computing power linked to the rapid advancement of artificial intelligence. With the current digital transformation and the rising volumes of data needed for AI training models, the company sees significant growth opportunities.
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Virginia: Data Centers Face Seven-Year Wait for Power Connections
In the state of Virginia, known for its data centers, companies are now facing significant difficulties in securing new power supply capacities. In particular, these delays for connections can reach up to seven years, creating major challenges for an industry striving to expand and attract new investments.
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Artificial Intelligence Technologies Infiltrate Customer Service Centers
Recent studies show that the use of artificial intelligence (AI) technologies in call centers is gaining popularity. Companies are striving to improve service quality and reduce costs by implementing AI-based solutions that can perform tasks traditionally requiring human involvement. This shift towards automation not only enhances operational efficiency but also alters communication between customers and company representatives. This article examines the main aspects of this phenomenon, as well as the risks and benefits it entails.
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The Philippines: Call Centers Navigate the Impact of Artificial Intelligence on Jobs
The Philippines, known for its well-developed customer service centers, faces changes in the industry due to the implementation of artificial intelligence (AI) technologies. Numerous companies are beginning to adapt to current trends to maintain their market positions and secure employment for their workers. Artificial intelligence is not only changing the way call centers operate but also requires retraining and upskilling for employees.
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